We accept return/exchange on certain items if you are unhappy with the quality of the product(s) or the product(s) doesn't fit your size. You may simply return the products within 5 days of delivery. A refund for the returned products will be issued in the form of credit note/e-gift voucher. Please note Returns wont accepted after 24Hrs of Delivery. There is no return or replacement for Innerwear due to hygenic reason. Shipping cost wont be refunded by us / we will deduct shipping cost while refunding the Product cost .
Please be informed that returns/exchanges are eligible only when the returned product(s) meet the following conditions
Unused, unwashed and unworn
All original tags such as brand, price and other tags are intact.
Original product packaging material.
Does not have any stains and wrinkles on the products.
You bought the non-promotional/non- discounted products.
The items does not belong to panties, stick-on bras, socks, stockings and some lingerie accessories that are highly intimate in nature and has hygienic standards.
You carry the original invoice of your purchase.
However, In the event you received defective products or products does not match with what you ordered, then please inform us within 24 hrs. We truly apologize for the terrible experience caused. In general, our team does a double quality check before dispatching the items. After receiving the products,
We will deduct the Bank txn fees while refunding If its customers mistake.
To initiate the return process, we request you to follow the steps given below:
Step1: Call us at 044-24671507 or Email us at email@example.com to initiate return process.
Step2: Seal the package tightly and ensure that the products are packed well along with original invoice.
Step3: You can send the packaged items through your preferred courier/logistics service provider to the below mentioned address.
Trishla Apparels Pvt Ltd Old No 6, New No. 11, Kasturi Rangan Road, Alwarpet, Chennai – 600018
NOTE: Reverse pick-up is not available now.
Step4: After shipping the items, please do email the Airway Bill (AWB) number to support (at) trishlaemart.com and whatsapp +91 9962412700
Please allow us maximum 5 business days from the date we have received the return package to execute your return process.